Since finishing my MSc exams in May I’ve been busy researching all things social media and gov 2.0. I’ve built up quite a collection of RSS feeds in Google reader and have been collecting bookmarks and resources via other sources like Twitter, so I thought I would start to share some of the links I have found useful. Social by Social book – I highly recommend this free, downloadable book for any local gov officers [...]

A few weeks back I posted about the Google localgov event. My thoughts on whether Councils would adopt cloud computing went something like this: I have no doubt that the migration to the cloud won’t be driven so much by business strategy so much as by social needs and expectations. As time goes by our experiences of computing in our personal lives will be drastically mis-matched with our computing experiences at work. Well that’s all [...]

I’ve found some really useful information recently on evaluating online engagement including Dave Brigg’s suggestion for a common framework, Alice Casey’s excellent presentation on evaluating online participation and the Digital Dialogues report. As I’ve been setting up various e-engagement projects at work I have been thinking about methods for both quantitative and qualitative evaluation, in particular the type of metrics and measures we might use for quantitative evaluation. I’ve also recently been reading what Clay [...]