Browsing articles in "Engagement"
Jan
16
2011

Dissertation research: perceptions of using social media for community engagement

I’ve talked about my MSc dissertation research before on this blog. In fact I originally set up this blog to explore some topics related to my research. Having had a bit of a break after completing my dissertation in August 2010, I have decided to publish it here, spurred on by the kind words of a fellow academic researcher Catherine Howe. My research question was: How do the attitudes and perceptions of citizens, Council officers, Councillors [...]

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Jan
11
2011

In the hotseat…

localbysocial

This Thursday 13th January between 1-4 pm I will be in the hotseat, quite literally! I’m hosting a online question and answer session in the Local by Social Online Conference about the social media project I have been involved with in Fenland, Cambridgeshire. The project aimed to improve engagement with customer groups who were hard to access in Wisbech. The project has been delivered with funding from the Local Government Delivery Council’s Customer Led Transformation programme. [...]

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Dec
23
2010

What Localism might mean for local gov web managers

I’ve been sifting through a few papers on localism including the Communities and Local Government (CLG) guide to Decentralisation and the Localism Bill, the LG Group briefing and some internal papers which interpret the much awaited Localism Bill. Broadly speaking, Localism proposes a shift in power from central government, to local communities through the ‘de-centralisation’ of services. By way of some background, it is helpful to read the Conservatives green paper on Localism. I’m currently working on [...]

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Dec
1
2010

Budget consultation approaches

Following the Spending Review, significant spending cuts are becoming a reality for many public services. The issue of how to engage citizens in budget consultations to define local priorities is becoming all the more important. Redbridge have re-launched their YouChoose application for 2010, which allows residents to balance a complex budget using an interactive tool. The tool reveals consequences of your budget choices as you change the sliders to reduce the budget in different areas. There [...]

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About me

I'm a User Experience Specialist who is passionate about UX, Agile and social media. I have experience and an interest in digital Government. This blog is where I share my ideas and experiences and review events and books. All opinions expressed are my own.

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