I’ve got my first speaking gig at the Public Sector Transformation Summit in Birmingham on Thursday 18th March. I’ll be speaking about the impact of social media on customer services. I’ve decided to focus on 4 social media case studies within Cambridgeshire County Council, one of which is our Chief Executive’s internal blog. Dave Briggs [...]
Well I had a great day today at Localgovcamp in London catching up with my localgov Twitter friends and meeting lots of interesting new people. Many thanks to Anke Holst and Hadley Beeman for organising and for all the sponsors and participants for making it such an inspiring and enjoyable day. Check out the Twitter [...]