This Thursday 13th January between 1-4 pm I will be in the hotseat, quite literally! I’m hosting a online question and answer session in the Local by Social Online Conference about the social media project I have been involved with in Fenland, Cambridgeshire.
The project aimed to improve engagement with customer groups who were hard to access in Wisbech. The project has been delivered with funding from the Local Government Delivery Council’s Customer Led Transformation programme.
You need to be a member of the Communities of Practise to participate in the hotseat discussion. To become a member of the Communities of Practice platform you will need to register and join the Customer Led Transformation CoP. You can then join the hotseat discussion thread where you will find the full project case study and some vox pop videos with people who contributed to the project.
If you would like to know more about the project or ask me anything about using social media to engage customers, do come and contribute to the online discussion on Thursday 13th January, between 1-4 pm
By way of a little background, I’ve written about the project before in these posts:
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