Michele Ide-Smith
Barriers to Agile web design and development in local government
28 Nov
Posted by: Michele Ide-Smith in: LocalGov, User experience
I work in a team that manages local government web development projects. We work closely with applications developers in IT and we do most of our development in-house. A couple of years ago we realised noticed a pattern in the way we were working. Some projects had complex requirements and often involved working with new [...]
User testing (embedding usability in local government – part 2)
03 Aug
Posted by: Michele Ide-Smith in: LocalGov, User experience
Last week I did a session for the web teams on usability testing. Unfortunately I only had one laptop and the room was too small to get people sat in groups of 2 or 3 to try out moderating a usability test first hand. So instead I gave an overview of user testing including: Why, [...]
Embedding usability in local government – part 1
20 Jul
Posted by: Michele Ide-Smith in: LocalGov, User experience
Having recently finished the taught part of a Masters degree in Human Computer Interaction at UCLIC, I am finally finding the time to formally pass on some of my knowledge and skills to colleagues at work. Since I started in my current role in local government in 2006 we have used some user centred design [...]